Stop Losing Revenue: Legal Claims Against Meta, Instagram & X
Has your Business Manager or advertising account been disabled without clear justification? The arbitrariness of algorithms can be challenged in court.
Why us?
Technical Understanding: We know how Ad Policies operate at code level (engineering background).
Speed: Filing of interim measures seeking a temporary restraining order for reactivation.
Experience: Specialisation in Internet Law and Competition Law.
The Procedure for Restoring Your Account
When an algorithm blocks your business, the response must combine technical analysis and legal pressure. We follow the methodology set out below:
You may file an application for interim measures against Facebook or Instagram when active advertising accounts on which you have invested time and money — or even user accounts with thousands of online connections — are suddenly closed or blocked, on flimsy pretexts of community-rules violations and without any further explanation. The application for interim measures is filed before the competent Court of First Instance in your city against Facebook, Instagram or X, whose registered seat is in Dublin, Ireland, seeking a temporary restraining order requiring the Big Tech company to refrain from prohibition measures against your account. If you support your application properly at the temporary-order hearing, it will be granted, you will then serve it abroad, and your account will be reactivated.
In the application for interim measures against Facebook, Instagram or X, the following must be requested: (a) reopening of the closed account; (b) prohibition against Facebook, Instagram or X closing any further accounts of the applicant without expressly stating the cause; (c) an order requiring Facebook, Instagram or X to inform the applicant whenever a report is made against them, before proceeding to close the account; and (d) an order requiring Facebook, Instagram or X to retain and keep available, for the purposes of future damages proceedings, all the data and reports on the basis of which it decided to close the accounts.
At the hearing of the interim-measures application — for example, before the Athens Court of First Instance — approximately two months after filing, the case will be heard afresh, and the judge will issue a decision on the interim-measures application approximately one to two months after the hearing.
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- See also article Interim Measures – Harassment – Fake Instagram/Facebook Accounts
FREQUENTLY ASKED QUESTIONS ON AD ACCOUNT BLOCKING – INTERIM MEASURES AGAINST Facebook/Instagram/X
1. What am I facing when Meta blocks my account?
The sudden deactivation of a Business Manager, a page or an advertising account on Facebook, Instagram or X means an immediate cut-off of revenue, lost campaigns and loss of customer reach. Typically, the company invokes a generic violation of community rules, without specifying the particular incident and without providing any meaningful right of objection. Legally, this conduct may be assessed as abusive exercise of a contractual right, a breach of the transparency principle of Regulation 2019/1150 (Platform-to-Business) and of the Digital Services Act, and it grounds a claim for provisional reactivation through interim measures before the Greek courts.
2. What can I do to reopen the account quickly?
The fastest route is to file an application for interim measures before the Court of First Instance of your seat, seeking a temporary restraining order requiring the provider to restore the account until the main application is heard. At the same time, the application seeks a prohibition against future closures without specific justification, an obligation of prior notification whenever a report is made against the user, and the preservation of all data for a future damages action. Once granted, the temporary restraining order is served at the company’s seat in Dublin and usually leads to reactivation within a short time.
3. How long does the entire procedure take?
The hearing of the temporary restraining order is, as a rule, held within a few days of filing and, if granted, the account can be restored immediately following service. The main hearing of the interim-measures application is usually scheduled approximately two months later, while the final decision is issued one to two months after the hearing. If a damages action is also filed for lost advertising spend and lost profits, the time to trial generally exceeds two years, depending on the court’s caseload.
4. What documents and evidence do I need for the application?
You will need printouts of the deactivation notice, screenshots from the Business Manager and the Ad Accounts, the history of previous campaigns, invoices for advertising spend with Meta or X, transaction evidence via Stripe or credit card, and the message exchange with the platform’s support team. Also useful are the company’s financial data (turnover, orders, conversions) demonstrating the financial loss and the urgency. The better documented the dependency of revenue on the account, the stronger the likelihood of obtaining a temporary restraining order.
5. What are my chances of prevailing against Big Tech?
Greek case-law in recent years has shown a clear trend of protecting users and businesses against the opacity of large platforms, with several temporary restraining orders requiring Meta to reactivate accounts. The outcome depends on the quality of the documentation, proof of an underlying economic interest, and the absence of any genuine violation on your part. When the blocking is performed by an automated algorithm and without specific justification, the prospects of success are significant, and the way is also opened for a subsequent damages claim.
6. What is the lawyer’s role in these cases?
The lawyer undertakes the technical and legal analysis of the blocking, identifies the specific policy invoked by the platform and frames the arguments on the basis of the P2B Regulation, the DSA, the GDPR and contractual liability. The lawyer drafts the application for interim measures, represents the client at the temporary-order hearing, organises service abroad pursuant to Regulation 2020/1784, and monitors the enforcement of the decision. In parallel, the lawyer prepares the pleading for the damages action covering advertising spend and lost profits, so that legal pressure translates into substantive redress.